Terms & Conditions

Complete HVAC Services in Brooklyn & Manhattan

Terms & Conditions

Welcome to FLOW HVAC New York. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. Services

We provide professional HVAC installation, repair, and maintenance services in New York. Service details, availability, and pricing may vary and are subject to change without prior notice.

2. Appointments & Cancellations

Appointments must be scheduled in advance through our website or phone.
We request at least 24 hours’ notice for cancellations or rescheduling.
Missed or late cancellations may be subject to a service fee.

3. Payments

All payments are due upon completion of services unless otherwise agreed in writing.
We accept major payment methods including credit/debit cards and online transfers.
Unpaid invoices may result in suspension of services and additional collection costs.

4. Warranties & Liability

While we strive to deliver high-quality HVAC services, we cannot guarantee uninterrupted operation of systems beyond our control. Our liability is limited to the cost of the service provided. We are not responsible for indirect or consequential damages caused by equipment failure, misuse, or external factors.

5. Customer Responsibilities

Provide accurate information when booking services.
Ensure safe and clear access to the property for our technicians.
Follow maintenance recommendations to ensure system efficiency and longevity.

6. Use of Website

You may use our website for lawful purposes only. Unauthorized use, including attempts to disrupt or damage the website, is strictly prohibited and may result in legal action.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites.

8. Modifications

FLOW HVAC New York reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of New York.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:
Email: info@flowhvacnyc.com
Phone: (Your Phone Number)
Address: FLOW HVAC New York

Last Updated: August 2025

FLOW HVAC New York

4.8

Based on 56 reviews

review us on

Ambre Alba

07:51 20 Jul 25

Amazing service I really appreciate you

Response from the owner 17:08 06 Aug 25

Hi Ambre, thank you so much for your kind words! We’re glad we could help and truly appreciate you taking the time to leave a review. If you ever need anything in the future, don’t hesitate to reach out.

Gannon Wells

05:25 03 Feb 25

My AC went out during a heatwave, and they were able to replace it within 24 hours. Fantastic experience!

Response from the owner 21:15 03 Feb 25

Hi Ajinkya,We're glad we could get your AC replaced quickly! Thanks for your great feedback.Best regards,The FLOW HVAC New York Team.

Edward Minor

14:51 23 Jan 25

I had an incredible experience with FLOW HVAC New York. The technicians were professional, on time, and thorough. They diagnosed and fixed my heating system quickly, ensuring my home stayed warm throughout the cold months. I highly recommend their service for anyone needing reliable HVAC work!

Response from the owner 14:43 27 Jan 25

Hi Edward,Thank you for sharing your experience! We're glad our team could provide prompt and reliable service to keep your home warm. Your recommendation means a lot to us, and we’re here whenever you need us!Best regards,The FLOW HVAC New York Team.

Michael Blumenthal

14:59 19 Jan 25

FLOW HVAC New York has been my HVAC provider for years, and they never disappoint. Their technicians are always prompt, courteous, and do excellent work. Whether it's regular maintenance or an emergency repair, they are the first company I call for any HVAC issues.

Response from the owner 14:51 21 Jan 25

Hi Michael, Thank you for your continued trust in FLOW HVAC New York! We're happy to hear that our team consistently meets your expectations. We appreciate your loyalty and are always here for your HVAC needs, whether it’s maintenance or emergency repairs.Best regards,The FLOW HVAC New York Team.

Sheri Khan

13:45 21 Oct 24

Professional, prompt, and precise! Highly recommend for all HVAC needs

Response from the owner 13:31 22 Oct 24

Hi Sheri Khan,Thank you for your kind words! We're thrilled to hear you had a positive experience with our HVAC services. If you need anything else in the future, feel free to reach out!Best regards,The FLOW HVAC NYC Team.

mustafa shah

09:49 19 Oct 24

I was impressed by how thorough and knowledgeable the technicians were. They explained everything clearly and completed the repairs efficiently. Excellent service all around!

Response from the owner 14:11 19 Oct 24

Hi Mustafa shah,Thank you for your fantastic feedback! We're delighted to hear that our technicians provided thorough and knowledgeable service. Clear communication and efficiency are key to what we do, and we're glad it made a positive impact on your experience. Best regards,The FLOW HVAC NYC Team.

Farah Munir

10:42 18 Oct 24

Response from the owner 18:42 15 Jan 25

Thank you so much for your 5-star review! We really appreciate your kind words and are happy to hear about your positive experience with us.

Karamat Ali

14:23 15 Oct 24

Muhammad Kaif

10:59 14 Oct 24

Exceptional customer care. We are back to normal and system works fantastic. Thanks Flow team

Response from the owner 14:04 15 Oct 24

Hi Muhammad Kaif, Thank you so much for your wonderful feedback! We're happy to hear that your system is working perfectly and that you were pleased with our customer care. It was a pleasure assisting you, and we're always here if you need anything in the future.Best regards,The FLOW HVAC NYC Team.

Shahzad Aslam

17:16 11 Oct 24

Outstanding service from start to finish! The team was incredibly professional, explaining everything they were doing in detail. They went above and beyond to ensure our system was running at peak performance. The entire process was seamless, and they cleaned up thoroughly afterward. We will definitely call them again for any future HVAC maintenance or repairs!

Response from the owner 18:16 14 Oct 24

Hi Shahzad Aslam,Thank you for your fantastic feedback! We're thrilled to hear that you had an outstanding experience from start to finish and that our team was able to provide detailed explanations and go above and beyond for you. Ensuring your system runs at peak performance is always our goal, and we're glad the process was seamless. We appreciate your trust and look forward to assisting you.Best regards,The FLOW HVAC NYC Team.

Your Comfort Is Our Priority — Every Season, Every System.

At Flow HVAC, we’re dedicated to delivering dependable heating and cooling solutions that fit your space, your schedule, and your budget. Whether it’s ductless systems, central HVAC, or thermostat control — we make comfort simple and stress-free.

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We specialize in the sales, installation, and repair of HVAC systems, offering customized solutions with leading brands like Daikin, Fujitsu, and Mitsubishi. Our commitment to quality, efficiency, and customer satisfaction ensures your home or business stays comfortable year-round.

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Terms & Conditions

Terms & Conditions

1. Services

2. Appointments & Cancellations

3. Payments

4. Warranties & Liability

5. Customer Responsibilities

6. Use of Website

7. Third-Party Links

8. Modifications

9. Governing Law

10. Contact Us

Your Comfort Is Our Priority — Every Season, Every System.

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